The administration of all hosting-related aspects is done via a software tool known as ‘Control Panel’. There are various types that provide more or less features, but typically, they all enable you to control site files, to create e-mail addresses and databases, to view account usage statistics or how much traffic your visitors have generated. You'll be able to execute these actions using buttons and menus, and you'll feel as if you’re managing your own PC. The billing part is usually addressed from a separate system, which could include domain name registrations too - if the company offers this kind of services. In some cases, trouble tickets may be opened throughthe same system, while in others, this could be performed through a different support interface, so you might find yourself using three user interfaces with a single hosting account.
