Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Hosting Control Panel you can find a detailed Help Center section featuring tons of how–to articles and commonly asked questions. They are contributed by our support team of skilled techs. Just fill in your question and our intelligent software will return the most suitable answer.

  • Top quality support service

  • Instructional Videos

  • For those who’d like to learn how to solve a commonly experienced issue by watching an instructional video clip, we’ve added a collection of video tutorials to our Hosting Control Panel. All the instructional videos are very short and simple to comprehend. They offer visual demonstrations of different site administration operations.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 client care service and come with a 1–hour support ticket response time guarantee. Our proficient support engineers will be online 7 days a week and will settle any problem that you may have within maximum one hour after the technical support ticket submission. In most cases, a response will be given to you in less than twenty minutes.