Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Our tech help and support crew is working 24x7x365 to attend to all your service inquiries. Every ticket you send out to us will be answered within maximum one hour. If your case requires help from an administrator, we are going to send the ticket to the technician on duty and will notify you that the situation is being resolved.

  • Top quality support service

  • Expert Technical Support Service

  • We offer 24/7 client support via a super–fast ticket program built into your Control Panel. You’re able to e–mail us all the time about any of the software applications that come installed in advance on your virtual server, this includes the selected Operating System, the server administration panel and our custom produced Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that will come without charge with the virtual server, you will find an educative Help zone, that includes all you need to learn about running your web sites and software packages. We have integrated a wide range of how to articles and video guides that display the common site managing tasks in an easy to read form.